thanhhung@cptindat.com
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0909957491
Tiếng ViệtSERVICES
The Best Service
For You
No matter what industry, location or environment your warehouse is in, you can achieve the results you expect through our unparalleled pre-sales, in-sales and after-sales services.
You can choose to buy our existing products directly or upgrade our customized services for free.
Just contact us now, we will customize the best solution for you as soon as possible to help you manage your warehouse and improve your warehouse efficiency.
Sales Process
01. Determine the needs
Please inform us in detail about your specific needs, including warehouse conditions, number of shelves, expected delivery time, etc., so that we can provide you with the most suitable solution. We will provide you with a free detailed quotation and professional design plan based on your needs. If necessary, we can discuss and make further adjustments.
02. Order Confirmation
After confirming the plan and quotation, we will sign a formal cooperation contract to clarify the rights and obligations of both parties. After the contract is signed, we will immediately arrange production or storage to ensure the order is completed on time.
03. Production
After the contract is signed, we will immediately arrange production or warehousing to ensure the order is completed on time. After the product is manufactured, we will conduct strict quality inspection to ensure the safety and compliance of your product.
04. Multi-channel express shipping
(1) Delivery: Standard products are delivered within 12 working days, while customized products are delivered within 15 working days.
(2) Shipping: We can ship and air freight, with specific details depending on the situation. Usually, we use container shipping for shipping.
05. Confirmation of receipt of goods
After ensuring the goods arrive, we will contact the local shelf installation team to provide on-site installation service and collect the remaining amount of the goods.
After sales service
Quality Assurance
We provide a 1-year repair warranty for the products we sell from the date of delivery, but it does not cover damage caused by human error or natural disasters.
Free service
During the warranty period, maintenance and replacement of components are free. After the warranty period, material costs will be charged.
On-site repair
If conditions permit, our technician will be on site within 72 hours to diagnose and resolve the problem, and arrange repairs if immediate repairs are not possible.
Quick response
Whether it is under warranty or not, we will respond promptly and provide the best solution within 24 hours after receiving the repair request.